Check to be sure the traveler wires only connect between the traveler terminals on the switches. Also be sure the neutral from the source is connected to the neutral terminal at the light. A neutral wire will not be used with these switches, although some smart switches may make use of a neutral wire to operate the device.
This page contains wiring diagrams for most household receptacle you will encounter including grounded and ungrounded duplex outlets, ground fault circuit interrupters (GFCI) as well as 20amp, 30amp and 50amp receptacles for 120 volt and 240 volt circuits.
This diagram shows the wiring to control a receptacle outlet with two 3 way switches. The source is at SW1 and 3-wire cable runs between all the devices. The hot wire from the source connects to the common terminal on SW1. The common on SW2 is connected to the hot terminal on the receptacle. The traveler wires are spliced in the receptacle box to run to the traveler terminals on each switch. The white cable wire is used as a traveler to SW2 and marked hot with black tape.
This represents a change in the NEC code that requires a neutral wire in most new switch boxes. If you are running a new circuit check the electrical code to understand this and any other updates to the required procedure.
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